garima k Knt

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High-end Clothing

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The level of customer service provided by LGFG Fashion House surpassed all expectations. The clothiers was not only knowledgeable and accommodating but also genuinely invested in ensuring that my sartorial vision was brought to life. Their professionalism and attention to detail instilled a sense of confidence in me, knowing that I was in capable hands every step of the way.
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Ballerstein S

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Verified Reviewer
| map-marker Dubai, Dubai

Company took care of it

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Had an adjustment because I lost weight and first rep didn't bother- I contacted company and company took care of it and assigned a new rep; that rep is now my contact and she's very fast and responsive.
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Pros:
  • Fast when you have a good sales rep
Cons:
  • Not all sales reps are the same

Preferred solution: it's already taken care of , I just wanted service

User's recommendation: communicate to sales rep and if you don't like them, company will give you another sales rep

Davit B Thv

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Verified Reviewer

Top-Notch Quality and Service

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Impressed with their exceptional quality products and outstanding service. I recently ordered a double-breasted suit and shoes from them, and the experience exceeded my expectations. What stood out even more was the level of service provided by the staff at LGFG Fashion House. They were knowledgeable, attentive, and went above and beyond to ensure I found exactly what I needed. Their personalized approach made me feel valued as a customer, and I appreciated their genuine interest in helping me look my best.
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Pros:
  • High quality products and excellent service
Ballerstein S

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Verified Reviewer

It was a good experience, and I have since bought several times

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I don't think this is the "cheapest" company but the service is good, the quality is good and the process is quite easy and convenient. You're probably paying 5 -10% above market price, but the service is worth it
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Pros:
  • Good service
  • High quality product
  • Great communication
Cons:
  • As mentioned
  • Probably 5-10 percent above market price

Preferred solution: nothing - everything is well resolved and I'm a happy customer

User's recommendation: give it a try for yourself

Thomas S Nzg

Company Fails to Deliver Orders

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This company is unethical and fails in every area. They pressure you into multiple sales and take up to 9 months to deliver purposely creating confusion to the customer as to what has been delivered and what has not. Over this period they also go through multiple sales agents adding further confusion to what you ordered, paid for and what was delivered. The company does not listen to the customer and does not address the issues that arise.
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Loss:
$3750
Cons:
  • 9 months for delivery
  • Sales staff not truthful

Preferred solution: Full refund

User's recommendation: Buyer beware

Ballerstein S

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Verified Reviewer

Hppy Client

Overall great experience and the service was terrific. The few times that the clothing needed repairs, the company was fast, responsive, and extremely professional. They do make a lot of "follow up" contacts that are really sales points, but as someone who travels a lot, I kind of like their straightforward approach.
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Pros:
  • Great product
  • Lots of communication
  • Quick service
Cons:
  • Lots of selling contacts

Preferred solution: nothing, the handle everything well.

User's recommendation: I can only speak for myself, but I'm happy!

Jim S Sjg

Overly Aggressive Sales Pressure

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This company LGFG Fashionn House and more importantly Andrew McArthur utilizes your LinkedIn network to find you and your connections. Once they get a hold of you, they will call you constantly (similar to an air duct cleaning company). I have asked the owner to remove me from his list and that I will contact them if I ever need anything; only for my request to be ignored. When I advised that I would place a negative review, I was told I was not a good customer anyways.
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Pros:
  • Nice line up of product
Cons:
  • Andrew mcarthurs overly aggressive sales contact frequency

Preferred solution: Never to deal with them again.

User's recommendation: Find another tailor!

Michael S Ouj
map-marker Tabasalu, Harjumaa

Mixed

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the products are really good. I don't like how they use referrals, which is too bad because the products are just excellent.
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Preferred solution: just be better

User's recommendation: they'll ask for referrals to friends

Anonymous
map-marker Tabasalu, Harjumaa

Fixed

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there was an issue with a cuff on the shirt where it was wrinkled. Company fixed it so it's good now. Attentive.
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User's recommendation: call them to fix it. It took 2 calls but it was done

Anonymous
map-marker Dubai, Dubai

Most likely a scam - aggressive sales - lying about who they work with

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Title says it all Got cold-called, very aggressive, claimed to work with ALL the executives of the company.
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Anonymous

I bought pants from LGFG Fashion House - they fell apart

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I bought custom made pants from LGFG Fashion House. They have been back twice for repair. And when I most recently reached out they told me I had no right to complain (despite the fact I paid 10 times more than any off the rack pair of pants) I also bought overpriced shirts at the same time. The order was over $1,000. I would have thought for that price, they would be interested in looking after their clients but apparently not. This is an unethical company - buyer beware. They market well and have attentive sales people but they make inferior product. High prices - poor quality and then flame anyone who complains.
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Loss:
$400
Pros:
  • Sales rep
Cons:
  • Being treated like a child when i voiced my complaint
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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